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March 2009 – Department of Human Services, Victoria, Australia

Contents

Rising from the ashes
Fire rips through Kinglake community’s hopes and dreams
Control centre becomes a hive of activity
Health system plays a crucial fire role
Character and compassion the key to recovery assistance
Dedication by staff and volunteers inspires admiration
Fire, flood and recovery are no new experiences for Gippsland
Friends in need, friends in deed
Community spirit thrives in time of adversity

Response-ready after exercise

Austin plays part in crisis
Busy Alfred Hospital responds to bushfire tragedy
Caspar’s journey ends with joy
Clean-up under way
Ambulance response has passed the test
Nerve centre–morning, noon and night
Help for people with diabetes
Bendigo Health staff help in myriad ways
Case managers take victim support personally
Staff pull together in bushfire effort
Department spokesman keeps Victorian public informed
Spur-of-the-moment gesture raises fire funds

Rising from the ashes

Victoria’s public sector rallied on an unprecedented scale to help thousands of firestorm survivors re-start their lives following Australia’s deadly Black Saturday.

Fire rips through Kinglake community’s hopes and dreams

Rod Jackson-Smith, Manager of Media Relations at The Royal Melbourne Hospital was seconded to accompany journalists on an escorted tour of Kinglake on the day residents were allowed back into the town for the first time since Black Saturday. This is what he saw.

Control centre becomes a hive of activity

The Alfred Hospital public affairs manager, John Heselev, was seconded to the Woori Yallock Incident Control Centre during the fires to assist media covering the tragedy.

Woori Yallock Incident Control Centre is the nerve centre for the battle against some 20 bushfires burning to the east of Melbourne in the week following Black Saturday.

Health system plays a crucial fire role

By Minister for Health Daniel Andrews

No account of the impact of this month’s terrible bushfires on Victoria’s public health system would be complete without first paying tribute to the extraordinary hard work and tireless efforts of staff working across the Victorian health system.

Character and compassion the key to recovery assistance

By Minister for Housing Richard Wynne

The bushfires that have ripped through so many Victorian communities have had a devastating physical and emotional effect as well as taking a tragic toll in human life.

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Dedication by staff and volunteers inspires admiration

By Minister for Community Services Lisa Neville

We have been confronting the most devastating natural disaster in Australia’s history.

Fire, flood and recovery are no new experiences for Gippsland

By Department of Human Services Gippsland Regional Director Val Callister

The bushfires started raging through the bush towards Boolarra and Mirboo North on January 29.

Friends in need, friends in deed

By Alexandra District Hospital Chief Executive Officer/Director of Nursing Heather Byrne

When Alexandra District Hospital staff reviewed and modified its emergency management plans in 2008, we could not have imagined the magnitude of disaster we would face only a few months later.

Community spirit thrives in time of adversity

By Dr Sally Cockburn

I heard someone comment on the radio the week after Black Saturday that people seemed more courteous on the roads.

Response-ready after exercise

On Sunday, February 8, Goulburn Valley Health Chief Executive Officer Greg Pullen woke at 6 a.m., smelt smoke and felt the early morning heat.

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Austin plays part in crisis

The Austin Hospital—the nearest major metropolitan hospital to the largest of the weekend’s fires in Kinglake—treated 30 people for bushfire related injuries, 19 of whom were admitted, including seven into intensive care.

Busy Alfred Hospital responds to bushfire tragedy

It was already busy in The Alfred Hospital emergency department on the night of Saturday, February 7—weekend trauma presentations plus patients with heatstroke following an unprecedented heatwave.

Caspar’s journey ends with joy

While staff at Goulburn Valley Health’s Shepparton Hospital were getting ready to support the whole community in the immediate aftermath of Black Saturday, the Maternity Unit was the scene of a different, more joyous event.

Clean-up under way

The Commonwealth and Victorian governments are funding the clean-up of the sites devastated by the bushfires.

Ambulance response has passed the test

Following the heatwave that saw ambulance workload increase by 70 percent, the Black Saturday bushfires were another major test for the newly-formed statewide ambulance service, Ambulance Victoria.

Nerve centre–morning, noon and night

The first floor of the Department of Human Services building at 50 Lonsdale Street is normally a pretty sedate place—training and divisional meetings are as racy as it gets.

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Help for people with diabetes

Diabetes Australia-Victoria has sent replacement National Diabetes Services Scheme cards to bushfire diabetics enabling them easy access to subsidised products and support.

Bendigo Health staff help in myriad ways

As central Victoria sweltered through the worst heatwave on record, local fire authorities issued a warning that Saturday, February 7 would be the worst day for fires since the Ash Wednesday inferno in 1983.

Case managers take victim support personally

Families affected by the bushfires have access to a dedicated case manager to support them during this terrible time.

Staff pull together in bushfire effort

As one of the largest employers in the area, Latrobe Regional Hospital was always going to be directly affected by the Black Saturday bushfires.

Department spokesman keeps Victorian public informed

With nearly 600 Department of Human Services’ staff working tirelessly on the Victorian bushfire recovery efforts, Director of Emergency Management Craig Lapsley has been the public face of the DHS response.

Spur-of-the-moment gesture raises fire funds

Department of Human Services staff raised almost $2,000 for the Victorian Bushfire Appeal in a spontaneous gesture during the commemoration of Prime Minister Kevin Rudd’s apology speech to Australia’s Stolen Generations.

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State Government Victoria

Updated 4 March 2009

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